50 Mattress FAQ - Price, lead time, purchasing questions   Natural Mattress: Home > 50 Mattress FAQ - Price, lead time, purchasing questions



44. What sizes do they come in? Can I order a custom size?

• Our range is available in Australian Standard King, Queen, Double and King Single.

• We can place orders with the factory for custom sizes, please call one of our Beyond Furniture stores to inquire about this. Please be aware there are lead times of up to 20 weeks for custom orders from Italy.


45. Why is the Zefiro much more expensive than the other models?

• The Zefiro has enhanced support and air circulation, it is made up of more complex structures and layers than the other models, and it uses the latest technologies, meaning, quite simply it is more expensive to produce. The Zefiro is made up of 3 main components, the base is diamond profiled Triocell firm, the tubes are each made out of Grand Soleil Triocell foam, and the memory foam is natural open-cell Grand Soleil foam, and profiled using the latest laser cutting techniques.


46. If it’s a foam mattress, why isn’t it cheaper?

• Often when we hear ‘foam’ mattress we associate it with inexpensive foam mattresses that may have been used for children’s guests or in sofa beds or camping mattresses. These types of foam mattresses are made from petrochemicals and have a very basic structure offering minimal support, they are also a closed cell product that does not breathe and they are not high density or high resilience. 

• The Grand Soleil mattresses are an alternative to latex, which is said to be hot to sleep on, Grand Soleil is made from natural ingredients and is open-cell and breathable, and offers superior support

• The factors that influence the pricing of the Grand Soleil range include the research and development that is invested, the fact that is it made from natural resources, grown in sustainable fields, the production on the machinery is slowed down to make an open cell product, and every element is manufactured and hand finished in Italy, to a very high standard. Dorsal are ahead of the field, pushing innovative materials and techniques to constantly evolve the sleep system, they will always use the best quality products and resources available to them to give you the best quality mattress possible.


47. I do not live in Sydney; do you have showrooms outside of Sydney? How can I choose the right mattress?

• Currently we have 4 showrooms with mattress testing areas in Sydney.

• If you live outside of Sydney start by giving us a call on 1300 11 22 33 to speak with one of our trained staff, we are open 7 days a week and our staff can provide you with information based on your personal requirements to help you select the best sleep system for you. We can also send small samples of the mattress cores for you to see the quality of the foam product.

• We can arrange delivery all around Australia; we have had many inter-state customers in the past who have been extremely happy with their Grand Soleil Sleep system.

• Should you be visiting Sydney anytime, please ring a Sales team member who can arrange an appointment for an in-store consultation, and help arrange travel details to and from the nearest store.


48. I am purchasing online, how do I choose a different cover? Or different slats?

• Currently online we are selling the Duocell, Triocell, Visco mattresses with the Sleep Dry cover as standard, and the Zefiro mattress with the Naturagento cover as standard, should you want to purchase your mattress with a different cover, please call our Beyond Furniture store on 1300 11 22 33 to place your order over the phone.

• Similarly if you want to purchase a bed online with a slat upgrade or the slats individually please call Beyond Furniture on 1300 11 22 33 to place your order over the phone.


49. I want to buy a good mattress, but after researching online, there seems to be so much conflicting information, how do I know what to look for?

• Researching mattresses can be difficult due to the many products on the market but there are a few key things to look for to ensure you are making the right decisions.

• There are mainly 3 different types of mattresses you will find; inner-spring, latex and foam.

• Grand Soleil mattresses fall into the ‘foam’ category, but they are made with natural foam, unlike any other mattresses on the market.

• The following key points are things to look out for, they set apart the best from the standard and help you to find the perfect sleep system for you:

• A complete sleep system- more than just a mattress: In order to get the most out of a high-quality mattress it must be teamed with the most appropriate slats, coverings and pillow to provide a complete sleep system.

• A natural & open cell structure: an open-cell mattress made from renewable and natural materials allows the mattress to breathe resulting in a cooler and healthier sleep, this is particularly important for the Australian climate.

• Anti-bacterial: a mattress that is non-allergenic and fungus-free are not only great for allergy sufferers, they ensure a healthier sleep environment for everyone. Removable and washable covers are recommended.

• For further assistance in choosing a high-quality mattress, please contact Beyond Furniture on 1300 11 22 33.


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